Privacy policy

A Special Note About Under Age Players
Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, please do not play on our site.

In general, you can use our app without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us anymore. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not register or play.
We only store registration data that has been salted, and encrypted on our servers.

A Player is able to send online chat messages to other playing tables that has been filtered from vulgar expressions but nonetheless, you may be offended by it.
Players can send offline messages as well, but only to friends that require a confirmation on your side before hand.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect such information into a file.

Our Use of Your Information.
We use your information to facilitate the services you request. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the site, to resolve disputes, troubleshoot problems and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.

You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests such as administrative notices, product offerings, and communications relevant to your use of the site. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications. You may make changes to your notification preferences at any time.

Our Disclosure of Your Information.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example, (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed.

Casino Palace Community. Throughout the site, you are identified by your User ID. If you select your email address as your User ID you will disclose your email address to other users and third parties. As a result, other users and third parties might send you unsolicited email and be able to personally identify all of your public activities on the site. Others may illegally attempt to automatically collect your email address from our site. Even if your User ID is not your email address, your User ID can be used to identify you and your activities throughout the site. We also provide a number of ways to allow other users to find out more about you and your site activities.

Internal Service Providers. We may use internal service providers to facilitate our services (e.g., search, discussion boards, surveys) and therefore we may provide some of your personally identifiable information directly to them. In some instances, the internal service provider may collect information directly from you (such as the situation where we ask a internal service provider to conduct a survey for us). In these cases, you will be notified of the involvement of the internal service provider, and all information disclosures you make will be strictly optional. In all cases, these internal service providers' use of information we supply them is restricted by confidentiality agreements. If you provide additional information to an internal service provider directly, then their use of your information is governed by their applicable privacy policy.

Legal Requests. Casino Palace cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. Additionally, Casino Palace reserves the right (and you authorize Casino Palace) to communicate any information about you (including, but not limited to your policy violations, ended items, and item status) to other users, law enforcement as we in our sole discretion determine necessary or appropriate to maintain a level of trust and safety in our community and to enforce our User Agreement, Privacy Policy and any posted policies or rules applicable to services you use through our site.

Control of Your Password.
You are responsible for all actions taken with your User ID and password. You should never disclose password to anybody. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Reviewing and Changing Your Personally Identifiable Information.
We offer you the ability to automatically review and change the information you submit to us by logging into the site and entering in the new information yourself. Generally, we will not modify your information based on your request because it is very difficult to authenticate your account manually. You can change your email address, contact information and financial information. You must promptly update your information if it changes. Once posted, you may not be able to change or remove any public postings made on our site including our chat space.

Upon your request, we will deactivate your account, contact information, billing information, and financial information from our active databases to prevent your information from being shared with other users. To make this request, email us. Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.

We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your personally identifiable information would be completely removed from our databases in response to your requests.

Stored information
We store the below information as it is required for you to play:

for Casino Palace Sign in.:
- User name
- email address
for Facebook Sign in.:
- FB userID
for iTunes Sign in.:
- User name
for Google Sign in.:
- User name
for all users.:
- play metrics such as win, lost, and tie numbers
- play history such as your bets, and moves at tables, and slots
- login time
- in-house messages

Security.
Casino Palace uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Casino Palace treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.

Conflict of Terms.
It is our goal to make our privacy practices easy to understand. If you have questions about any part of this summary or if you would like more detailed information, please contact us.

Notice.
We may amend this Privacy Policy at any time by posting the amend terms on our site. All amended terms shall automatically be effective 30 days after they are initially posted on our site. In addition, we will notify you by email that the Privacy Policy has been updated.